Consumer Code

Customer Satisfaction At The Heart

The Consumer Code, which came into effect in April 2010, outlines a set of requirements and principles that Home Builders must meet in their marketing and selling of Homes and their after-sales customer service.

Customer satisfaction lies at the heart of Roma’s home-selling philosophy and we have robust systems and procedures already in place to deliver excellent standards of service. However, The Code is an industry-led code of conduct for Home Builders, which was developed to make the home buying process fairer and more transparent for customers.

The Code reinforces best practice among Home Builders to encourage a consistently high level of information and customer service. It builds on successful efforts already made by the industry to improve consumer satisfaction in recent years. The Code has the added benefit of further increasing the attractiveness of buying a new build over a second hand home. Customers have all the usual benefits of buying a new home plus the added protection provided through the Code.

Download Consumer Code
Land to Sell

WORKING CLOSELY WITH LAND OWNERS

At Roma Homes we are committed to working closely with land owners, local authorities and communities to create sustainable developments and environments in which people wish to live. By offering tailored solutions that take into account the needs of land owners as well as local political, social and environmental factors, we have developed a successful track record.

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WHY CHOOSE ROMA?

Selling land can be stressful especially if the value depends on the success of planning consent. That's why it's essential to have an experienced team you can rely on. When you deal with Roma Homes, you have our wealth of resources, professionalism and expertise working for you.

  • Highly competitive land bids tailored to your requirements.
  • As a private company we react quickly and give prompt decisions.
  • We enjoy a proud history of working with vendors to maximise returns.
  • Successful track record in a difficult and ever-changing planning climate.
  • Achieve commercially viable planning consents.
  • Flexible approach to achieve design and technical solutions.
  • Excellent local knowledge sensitive to political and environmental concerns.
GET IN TOUCH

If you have land you are considering selling and would like to get better acquainted with our senior team prior to making any decisions please do not hesitate to contact us to arrange an initial call or meeting.

Monument Foundation

EXTENDING HELP AND KINDNESS TO THOSE IN NEED

The Monument Foundation is a Christian organisation founded by Roma Homes to provide financial contributions to organisations who are providing support and encouragement to those in need.

In biblical times, people built monuments simply out of loose stones, to act as a visual reminder of how God had shown His love and provision in their lives. The Foundation has been established to assist in the endeavour of showing God’s love and providing aid to people in need. Roma donate a portion of their annual income to the foundation and invite their professional counterparties to partner with them. The directors of Roma do not take any form of remuneration for their support and work with the foundation.

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Roma is dedicated to delivering exceptional high quality homes in the South East of England. We believe that meticulous attention to detail and skilled craftsmanship is key to creating a premium property.
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