Coronavirus (COVID-19) Information for our customers
We are proactively monitoring the coronavirus outbreak, including the latest Government and NHS advice and are fully complying with the Covid-19 Site Operation Procedures for all our construction sites.
We are doing this safely, efficiently and securely to support the safety of our workforce and the local communities.
Please be assured that as usual we are still fully contactable via telephone and email, so if you have any questions, queries or require any further information regarding any of our developments please call us on 01303 847440 or email email@example.com
After-Care Support – Emergency Repairs only
Continuing to provide support to safeguard you and our staff is important to us and we are doing all we can to make this happen.
Further to the most recent advice on the above in relation to non-essential contact in order to help reduce the spread of Coronavirus, we regret to advise that we will now be suspending all non-urgent customer service works. We will continue to provide customer service for any problem that could be a security risk or cause harm to you, another person or to your property, which includes:
- Gas leaks
- Uncontainable water leaks
- Complete loss of heating and hot water
- Electrical or fire risk
- Property security
In line with Government guidance to safeguard all concerned, our offices will be closed to the public, we are however working hard to ensure we are able to continue to provide essential services for you and have plans in place to maintain these services. If you do need to contact us to report an emergency please call your nominated customer care manager.
Please contact us if you are interested in purchasing or renting one of our development homes. Our sales team are available to assist you in providing information whether that be by phone or email. Contact us on 01303 847440 or email firstname.lastname@example.org
We appreciate your patience, understanding and cooperation at this critical time. Please do check this website for further updates, or speak to us directly via phone or email.
We hope you and your families stay safe and well.
Thank you for your continued support.”